Proactive 24x7 Remote Monitoring
GDK will manage & monitor your servers, workstations & networks on a 24x7 basis. We can spot problems early, fix them & show where upgrades are needed and deliver better network performance. This service is offered as two packages - Server Monitoring and Workstation Monitoring.
We will assess your technology infrastructure and provide you with a fixed cost offering that covers all of your servers and/or workstations.
1) Server Monitoring
Our Remote Server Monitoring package offers a comprehensive range of features that ensure your Servers will kept running and that GDK will be alerted of potential problems before you even know that you have an issue. That will give you peace of mind.
We can automate routine Administrator Tasks through our integrated web Dashboard either during office or outside office hours with full audit reporting
Automated Systems Reporting
We offer Daily, Weekly & Monthly Automated Reporting options. A Critical Event Report could be delivered to your inbox every morning. And we can deliver lots of other meaningful reports.
Alerting and Viewing
You will get alerted to issues with instant Email and SMS Alerts the moment our Remote Management system detects a problem and before you and your users even know they have one.
We scan & remediate missing security patches (Microsoft & non-Microsoft) on servers & workstations. With new vulnerabilities announced every week, deploying effective patch management is critical to being able to maintain the health and security of your systems.
2) Workstation Monitoring
Our Remote Workstation Monitoring package makes it easy to spot periodic workstation problems and once spotted, they’re quick to fix, ensuring optimum availability for all users and keeping your business ticking along smoothly. Problems with workstations have an impact on productivity, so when there's issues, the result can be a productivity-sapping loss of time for users and a knock-on effect across the organization and that’s bad for business.No matter what Operating System you use -Windows or Apple Mac - GDK has it covered and we monitor ALL desktops and laptops – from one dashboard whether they are on the network or out in the field.
Windows Workstation checks include:
- Event logs
- Antivirus update check, to ensure latest definition files are being used
- Drive space change check, to alert you to problems that are causing drive space to be consumed at a rapid rate
- Disk health check, to alert you to failing disks
- Hacker check, to alert you to a high rate of unauthorised login attempts
- Windows services check, to report on services which are set to auto-start
- RAID array