Imagine a Computer Support Contract that...
- Provides you with peace of mind at a fixed monthly charge
- Uses our Cloud based solution to pro-actively monitor and maintain updates to your computer systems
- Alerts you and GDK of problems before they occur
- 24/7 Monitoring of your Servers, Workstations and mobile devices
- Organises software updates to the operating systems otherwise referred to as patch management
- Scans your network robustly for vulnerabilities ,security threats and hardware predictive failures
- Allows GDK Support Consultants 24/7 access to your systems remotely giving faster response times, less travel time and reduced costs all round. Furthermore, your unique problem can be shared by our team of support consultants and escalated to Director level, if required.
- Provides detailed hardware and software information on your computer assets including keeping track of software license compliance
- Produces Daily and Weekly Daily Health Check Reports that can be automatically emailed to you to keep you informed on the state of your systems
- Integrates Managed Anti-Virus as part of the service to all servers and workstations using the on-going updates to detect the latest viruses and malware. Comprehensive scan schedules and remediation action tasks are setup to suit your specific needs
- Includes your very own customer portal for logging calls and checking on the status of them
- You can even add in Web Protection to protect against malware, increase productivity and block sites that may put your business in jeopardy.
Well, you no longer need to Imagine.
GDK deliver the above Support Contract to 100’s of Irish Businesses, Schools, Colleges and other organizations. A support contract is configured with some or all of the above and is priced accordingly mainly on a monthly direct debit basis.
With the IT Support taken care of, you are free to focus on your Business or your profession. Let GDK worry about IT problems with our 24/7 Cloud powered support solution.