Protect Your Networks with Easy Patch Management

One of the easiest ways for hackers to breach networks is by targeting the vulnerabilities of out-of-date software. It has never been as important to ensure that all devices on your network are correctly patched with the most up to-date software updates.

That’s why keeping software current with the latest security patches
is essential for strong Cybersecurity.


GDK's Remote Monitoring & Management Software (RMM) streamlines patch management by giving you granular control over your patching policies through our Monitored Helpdesk System. Whether you want to automate the entire process, customize patches for certain devices or manually approve or deny patches, RMM gives you peace of mind while getting the job done

  • Automatically approve patches based on severity so you don’t miss a critical security update
  • Schedule updates for specific maintenance windows to avoid disrupting productivity
  • Sup port more software, including critical Microsoft programs and over 80 third party application families

Patches are provided for popular Software including, but not limited to:

  • Microsoft Office 365, Exchange, SQL Server,
  • Internet Explorer and Windows OS, Java, Adobe, Mozilla Firefox,
  • Google Chrome, Apple iTunes and Apple QuickTime.

To assist our clients we install an easy patch management strategy.

If you would like us to assist, please Ring us now 01-2166 970 or click below to send us a form.

Benefits of adding additional Memory to your Servers

Memory is what feeds processing cores, it’s one of the most effective and affordable ways to improve CPU utilisation and efficiency.
There are huge benefits of adding additional Memory(RAM) to your Servers that include:

  • It’s the fastest, easiest, most dependable way to increase Server performance
  • When CPUs are fully utilised, you will be able to use fewer Servers to accomplish more
  • Fewer Servers keeps power, cooling, and software licensing costs lower
  • It’s one of the best ways to cut costs and overcome workload constraints.

Additional Memory helps overcome 5 top server workload constraints:

  1. Limited budget: More memory helps increase CPU efficiency and utilisation, which in turn decreases a server’s cost of ownership because users are getting more performance out of it and are able to use fewer servers to accomplish more.
  2. Unexpected or unpredictable workload demands: More RAM helps eliminate quality of service variance because it provides extra resources for virtualised applications to store and use active data, which lives in memory.
  3. Limited floor space: Scaling up and using less servers optimises limited floor space and cuts power, cooling and software license costs.
  4. Rapid growth in user base: Hosting more users requires more RAM to maintain quality of service levels and gain system flexibility.
  5. High power and cooling costs: More RAM helps servers use power in the most efficient manner plus using fewer servers lowers total energy costs.

The bottom line:
Improve workload performance with more Memory, not necessarily more Servers

For more information, please contact us to discuss how we can help.

11 Tips on Internet Security

In recent times, the GDK Helpdesk has experienced a significant rise in Internet threats and in particular with Ransomeware such as Cryptolocker and Xepto. In most cases the solution to this problem was to restore from the last known good backup. GDK are taking this opportunity to remind our clients and our contacts of some of the best practices in relation to Internet and eMail usage. We are also making some suggestions below in relation to the Multi layered security approach that is now required to ensure a successful IT business continuity Plan.

  1. Use a Managed Antivirus product & and ensure it is active and up to date on your Servers, workstations, PC's and Tablets.
  2. Be careful of opening  emails from both known and unknown sources that look suspicious.
  3. Think twice and remain critical when opening attachments in e-mails or files downloaded from the Internet.
    Ask yourself if you trust the source and if they would send you this type of Email in the first place. Email addresses from the sender may be fabricated to look like yours.
    Never click links in emails or texts that seem to come from your bank, the Revenue or any other institution. If you think the message might be valid, log into your account directly, without using the supplied link.
  4. Be cautious with your passwords; don't use personal names, don't share them, make them difficult to break, use complex passwords. Implement a password change policy.
  5. Avoid using the internet to access your sensitive data in cafes or public places.
  6. Never leave your devices unattended.
  7.  Keep all software applications up-to-date with the latest patches including Microsoft Operating Systems
  8. Disable Java on your browser.
  9. Nothing is free. Be particularly careful of the source for free apps or software.  
  10. Don’t trust anything on the internet (even legitimate Web sites could end up delivering malware).  
  11. Back up your Data on all devices– not just your computer, but also your phone and your tablet ideally in both a local and cloud destination. Test the restore capabilities on a regular basis

What should Business Clients do?

  • Implement a robust data recovery procedure
  • Implement a multi layered security approach that would include:
    • Mail Protection (Includes anti-spam)
    • Server & Work Station Antivirus with up to date bit patterns
    • Implement a Workstation Management Policy which manages the Patch updating from all software applications.
    • Implement Web Protection on all workstations to avoid access to known malware internet sites
    • Insist on Firewall protection with additional security at the gateway for Antivirus, Anti Spyware and Intrusion prevention.
    • Configure your firewall to ensure remote users are who they say they are.

Call GDK for further information and how we have successfully implemented our Business IT Care plan for many clients.

Windows Server 2003 End of Support on 14 July 2015 !!!

Windows Server 2003 End of Support on 14 July 2015 !!!

Once extended support for Windows Server 2003 ends, new security issues won’t be fixed by Microsoft, which may result in a less secure and less stable infrastructure if you continue to run it. 37 new updates were released in 2014 for Windows Server 2003/R2. In a matter of months those updates will fall to zero.

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Imagine a Computer Support Contract that Alerts you of problems before they occur...

Imagine a Computer Support Contract that...

  • Provides you with peace of mind at a fixed monthly charge
  • Uses our Cloud based solution to pro-actively monitor and maintain updates to your computer systems
  • Alerts you and GDK of problems before they occur
  • 24/7 Monitoring of your Servers, Workstations and mobile devices
  • Organises software updates to the operating systems otherwise referred to as patch management  
  • Scans your network robustly for vulnerabilities ,security threats and hardware predictive failures
  • Allows GDK Support Consultants 24/7 access to your systems remotely giving faster response times, less travel time and reduced costs all round. Furthermore, your unique problem can be shared by our team of support consultants and escalated to Director level, if required.
  • Provides detailed hardware and software information on your computer assets including keeping track of software license compliance
  • Produces Daily and Weekly  Daily Health Check Reports that can be automatically emailed to you to keep you informed on the state of your systems
  • Integrates Managed Anti-Virus as part of the service to all servers and workstations using the on-going updates to detect the latest viruses and malware.  Comprehensive scan schedules and remediation action tasks are setup to suit your specific needs
  • Includes your very own customer portal for logging calls and checking on the status of them
  • You can even add in Web Protection to protect against malware, increase productivity and block sites that may put your business in jeopardy.

Well, you no longer need to Imagine.

GDK deliver the above Support Contract to 100’s of Irish Businesses, Schools, Colleges and other organizations. A support contract is configured with some or all of the above and is priced accordingly mainly on a monthly direct debit basis.

With the IT Support taken care of, you are free to focus on your Business or your profession. Let GDK worry about IT problems with our 24/7 Cloud powered support solution.

Call us or send us an email, if you would like our Directors to review your requirements on a no fee basis.
Check out our remote managed service and web protection videos on