Help Desk Support with Proactive Remote Access
Our Help Desk is manned by a highly talented team, with many years experience in the IT industry from all levels bringing a great depth of IT knowledge. Our team isn't just about resolving your IT issues, but also to provide you with advice on preventing issues, avoiding IT pitfalls, and keeping your systems running smoothly.
You will have unlimited access to our Help desk with live phone support. We can also securely start a remote session, either attended or unattended, to any of your servers or workstations as if we were sitting right in front of them.
Logging your calls is easy. Simply call or email our help desk and we respond immediately or very shortly. All calls are logged and controlled to ensure a proper resolution is found, keeping you up to date with the progress via phone, email and our online portal.